Refunds and Cancellations
Courses, Groups and Workshops
Soul-Spirit Integration reserves the right to cancel courses, groups or workshops before the announced start date. Should such a cancellation be necessary, all paid fees will be refunded in full by cheque within one week after cancellation notice.
Should a participant wish to cancel his / her participation in the course, group, or workshop, and makes that known in writing (email to sabine@sabinecox.com suffices) at least one week (7 days) prior to the announced start date of the course, group, or workshop, all paid fees will be refunded in full by cheque within one week after receipt of the cancellation notice.
Should the cancellation notice arrive less than one week (7 days) before the announced start date, all paid fees minus a 20% administrative fee will be refunded by cheque within one week after receipt of the cancellation notice. Should the participant decide to discontinue participation in the course, group, or workshop after the first session, no refunds will be issued. In special circumstances (such as severe illness and such like) personal arrangements may be possible.
Individual Therapy
In caseof cancellation of a session through Soul-Spirit Integration any fees previously paid for that session will be refunded in full or put towards the next booked session.
In case of cancellation of a session through the client at least 24 hours before the scheduled session date any fees previously paid for that session will be refunded in full or put towards the next booked session.
In case of cancellation of a session through the client within less than 24 hours before the scheduled session date the full session fee will be charged and considered due within one week of the originally scheduled session. In special circumstances (such as severe illness and such like) personal arrangements may be possible.
Cancellations for sessions can be made by phone (416.889.5291) or email (sabine@sabinecox.com). Cancellations for courses, groups, or workshops need to be made by email (sabine@sabinecox.com).
If fees have been paid and a refund is requested / due, please email the cancellation with your mailing address so the cheque can be send to you promptly.
If you have any questions regarding these policies, please contact me at the number / email address above.